Privacy Policy

Last updated: October 11, 2026. This policy explains what personal information SEO Kelowna (“we”, “us”) collects through seokelowna.ca, why we collect it, and the choices you have.

Information we collect

We collect only what we need to respond to you and to run the website:

  • Contact and enquiry forms: your name, phone number, email address, website address and the message you write.
  • Questionnaire: your contact details, business details and the answers you choose to give about your business and goals.
  • Newsletter sign-up: your email address.
  • Comments (if enabled on a post): the name, email and website you enter, plus your IP address and browser details for spam detection.
  • Technical and usage data: pages visited, device, browser and approximate location, collected through cookies and similar technologies only if you consent (see our Cookie Policy).

How we use it

  • To reply to your enquiry and provide the services you ask for.
  • To send you the newsletter if you subscribe. You can unsubscribe at any time.
  • To understand how the website is used and improve it, where you have consented to analytics cookies.
  • To prevent spam and keep the website secure.
  • To meet legal and accounting obligations.

We do not sell your personal information.

Cookies and consent

Essential cookies are needed for the website to work. Analytics and similar cookies are used only with your consent, which you can give, change or withdraw at any time using the cookie preferences on this website. The full list of cookies, what each does and how long it lasts is in our Cookie Policy.

Who we share information with

Form submissions are delivered to us by email. We share information only with service providers that help us run the website, and only as needed:

  • Web hosting and email delivery providers, including 10MB.com.
  • Google, for analytics (Google Analytics and Tag Manager) and spam protection (reCAPTCHA), where those tools are active and you have consented. See Google’s privacy policy.
  • Anti-spam services that check comments and form submissions.
  • Professional advisers or authorities when the law requires it.

Some of these providers store data outside Canada, including in the United States, where it may be subject to local laws.

Embedded content

Pages may include content from other websites, such as videos or social links. Those sites may set their own cookies and collect data about you according to their own policies.

How long we keep it

We keep enquiry and client records for as long as needed to respond to you, provide our services and meet legal and accounting requirements, then delete or anonymize them. Newsletter details are kept until you unsubscribe. Comments and their metadata are kept until removed.

Your rights

Under Canadian privacy law (including PIPEDA and, where it applies, Quebec’s Law 25) you can ask to see the personal information we hold about you, ask us to correct it, withdraw your consent, or ask us to delete it, subject to legal limits. If you are in the EU, UK or California, you may have additional rights, such as objecting to or restricting processing. Contact us below and we will respond within a reasonable time.

Security

We use reasonable technical and organizational safeguards to protect your information, but no method of transmission or storage is completely secure.

Contact us

SEO Kelowna, Kelowna, BC, Canada
Phone: 778 215 1504
Email: info@seokelowna.ca

We may update this policy from time to time. The date at the top shows when it was last changed.